Privacy Notice

Scope

This notice explains how Zahara handles personal information when you visit our website, request a demo, create an account, or use the Zahara agent control plane. A separate agreement or customer order may add requirements for a specific workspace.

Information we receive

• Account and contact details, such as your name, work email, company, role, and team information.
• Workspace content and configuration that you choose to provide, including agent specifications, policies, integration settings, approval records, and support messages.
• Product activity and technical information, such as routes visited, feature usage, device and browser details, IP address, logs, diagnostics, and security events.
• Information returned by providers, tools, and integrations that you connect to Zahara, subject to the permissions and settings you select.

How we use information

• Provide, secure, support, and improve Zahara and its demo experience.
• Authenticate users, administer workspaces, enforce permissions, and investigate misuse or reliability issues.
• Operate agent governance, approvals, observability, evaluation, and audit features requested by the workspace.
• Respond to questions, demo requests, account requests, and other communications.
• Meet legal obligations and protect the rights, safety, and integrity of Zahara, our users, and others.

Service providers and disclosures

We may use infrastructure, authentication, analytics, communications, model, and support providers to operate Zahara. They receive information only for the services they perform for us and are subject to their own contractual and legal obligations. We may also disclose information when required by law, to protect safety or rights, or in connection with a business transaction.

Retention and deletion

Retention depends on the type of information, workspace settings, the service being provided, security and audit needs, and legal obligations. We may keep limited records after account closure where needed for fraud prevention, dispute resolution, compliance, or enforcement. You can request account or personal-information assistance using the contact below.

Security

We use administrative, technical, and organizational measures intended to protect information. No online service can guarantee absolute security. Keep account credentials and connected-provider secrets confidential, use appropriate workspace permissions, and contact us promptly if you suspect unauthorized access.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information, or to object to particular processing. We may need to verify your identity and may retain information where the law allows or requires it.

Children

Zahara is a business service and is not directed to children. Do not use the service if you are not legally able to enter the applicable agreement for yourself or the organization you represent.

Changes and contact

We may update this notice as Zahara changes. The effective date above identifies the current version. For privacy questions or requests, email agentinfo@zahara.ai.